The aim of the project Public Empowerment Policies for crisis management (PEP) is to investigate how the crisis response abilities of the public can be enhanced and to clarify what public empowerment policies are successful in realising these objectives. A general goal of crisis management is prevention and reduction of harm or damage. This is supported by the communication goals set for citizens: empowerment to act, social understanding of risks and increased cooperation. The role of communities in crisis response can be enhanced, while human technology can support preparedness training and the issuing of instructions in crisis situations.